At Howard, our primary concern is privacy and data security. That's why, when you visit howard-lighting.com, we make every effort to help you protect any personal data that is passed to us. To better protect the information you provide us during a visit to our website, we have listed below the strict guidelines we use for protecting this information. Howard is a participant in the Council of Better Business Bureaus' BBBOnLine® Privacy Program, and complies with all the BBBOnLine privacy standards. The purpose of the BBBOnLine program is to build confidence and trust on the Internet by promoting legal and ethical business practices. Further information about this program is available at http://www.bbbonline.org.
Information We Collect
In certain areas of our website, we may ask you to provide personal information that will help us to make your howard-lighting.com experience better. This information is completely voluntary and at your discretion.
We request information in the following ways:
- Placing an order
- Filling out a survey
- Participating in a promotional offer
- Request e-mail notifications of promotions, new or order status
For the instances above, we may ask for your name, address, phone, business name, e-mail address, or customer number. Other similar personal information may be needed as well to register for services or offers.
Howard will keep your information private
Howard will keep the information you provide confidential. Appropriate steps have been taken to insure this confidentiality. Those steps include limited access to all customer databases, communicating this company-wide policy to all employees and enforcing strict penalties for any violation of this policy.
Howard will not rent, sell, or give away any of our customers' personal information to other companies/businesses for them to use at their disposal in selling other products or services. Your information may be shared with Howard Authorized Resellers (HARs) or agents for the sole purpose of performing services for Howard Lighting.
Howard's main purpose for collecting personal information is so we can better develop our relationship with you the customer. If agreed upon by you, we will communicate with you by e-mail or some other online delivery service. If at any time customers wish to be removed from this list or feel that they are receiving our communications in error, they should notify us immediately and we will remove them from the mailing lists.
The howard-lighting.com online store is designed to protect the privacy of your data while you are there. This includes any information you give us such as credit card numbers, name, address, e-mail address, phone, fax, etc. In order to protect your data, we offer the industry standard SSL encryption available through your browser. If at any time you do not feel confident in giving your credit card information over the web, you may place an order without this information and a Howard representative will contact you. Also, you can place your entire order by calling (800) 956-3456.
Howard currently uses "cookies" on our site to tag each visitor's browser with a unique number. These cookies do not disclose any personal information. By using cookies, we can gain a better understanding of your preferences which helps us to improve our site. For a more detailed explanation of what a "cookie" is and what they are used for, click here.
Other Privacy Items
Any linked sites and services accessible from howard-lighting.com have separate privacy and security policies and are totally independent of us. We have no liability or responsibility for these independent sites. While we strive to protect your personal information, we cannot guarantee the security of the data transmitted to us and therefore, you do so at your own risk.